If food is a worry,
we’re here to help.
You don’t have to figure everything out before you get in touch. We’ll talk you through your first visit and answer your questions.
Let’s take it one step at a time.
Choose a grocery distribution day.
Visit us on Monday, Wednesday or Friday between 11 am and 3 pm. Our office opens earlier, but these are the times we distribute groceries. Give us a call before visiting around a holiday.
Prepare what you can.
Please bring a statement of income, a rent receipt and identification for the people in your household. If you’re unsure what to bring or are missing a document, call us. We can talk through what you have and what to do next.
Come in and meet with us.
When you arrive, we’ll talk with you about your household’s situation and food needs. We’ll explain the process and answer your questions. There is no charge for food assistance.
Not sure where to start? Call 519-351-8381. We’ll help you plan your visit.
Questions are always welcome.
Do I need an appointment?
You can walk in during grocery distribution hours: Monday, Wednesday and Friday, 11 am–3 pm. If you’d like to talk with us before coming, call 519-351-8381.
Is there a charge for food?
No. Our food assistance is free.
What if I’m missing identification or another document?
Give us a call before your visit and tell us what you have available. We’ll explain the next step, so you don’t have to work out the paperwork on your own.
Is the building accessible?
Our building has a ramp and is partially accessible. Please call us about the entrance, mobility needs or other arrangements that would make your visit easier.
Can you accommodate dietary needs?
Please tell us about any allergies or dietary needs. The food we have available varies, so talk with us about what you need before relying on a particular item.
How often can I receive food?
Call us to talk about when you can visit again and any arrangements for your household. We want you to have the right information before making the trip.
What if I need food somewhere else in Chatham-Kent?
The municipality maintains a Chatham-Kent food resources page. You can also call 211 for help finding services in your community.
Help finding your next step.
If our location or hours don’t work for you, these local resources can help you explore other options.
- Chatham-Kent food resources ↗Food banks, meals and community resources listed by the municipality.
- 211 Ontario ↗Find community and social services, or call 211.